Datenschutzhinweise

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the "Information on the Controller" section of this privacy policy.

How do we collect your data?

Your data is collected in part when you provide it to us directly. This may include, for example, data you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the rectification or erasure of this data. If you have given your consent to data processing, you can withdraw this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

Analytics Tools and Third-Party Tools

When you visit this website, your browsing behaviour may be statistically analysed. This is done primarily using so-called analytics programmes.

Detailed information on these analytics programmes can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include in particular IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The host is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR).

Our host will only process your data to the extent necessary to fulfil its service obligations and will follow our instructions with regard to this data.

We use the following host:

move elevator GmbH Zum Aquarium 6a 46047 Oberhausen, Germany

Data Processing Agreement

To ensure data protection-compliant processing, we have concluded a data processing agreement with our host.

3. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Unless a more specific retention period has been stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons cease to apply.

Statutory Data Protection Officer

Franz Obermayer complimant AG Edt 4 84558 Kirchweidach Germany Phone: +49 8683 98039-40 E-mail: datenschutz(at)complimant.de Website: www.complimant.de

Note on Data Transfers to the USA and Other Third Countries

Among other things, our website integrates tools from companies based in the USA or other third countries that are not considered safe from a data protection perspective. When these tools are active, your personal data may be transferred to and processed in these third countries. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It therefore cannot be ruled out that US authorities (e.g. intelligence services) may process, analyse and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

SSL and TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Access, Erasure and Rectification

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to rectification or erasure of this data. You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.

If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.

If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.

If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data — apart from its storage — may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Objection to Advertising Emails

The use of contact data published as part of the imprint obligation for the purpose of sending unsolicited advertising and information materials is hereby objected to. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

4. Data Collection on This Website

Cookies

Our website uses so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to analyse user behaviour or to display advertising.

Cookies that are necessary for the performance of the electronic communication process (necessary cookies) or for the provision of certain functions desired by you (functional cookies, e.g. for the shopping cart function) or for the optimisation of the website (e.g. cookies for measuring the web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR); consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Where cookies are used by third-party companies or for analytical purposes, we will inform you separately within the framework of this privacy policy and, if necessary, request your consent.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website — for this purpose, the server log files must be recorded.

Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Enquiries by Email, Telephone or Fax

If you contact us by email, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.

The data you send us via contact enquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

5. Analytics Tools and Advertising

Matomo (formerly Piwik)

This website uses the open source web analytics service Matomo. Matomo uses technologies that enable cross-page recognition of the user for the analysis of user behaviour (e.g. cookies or device fingerprinting). The information collected by Matomo about the use of this website is stored on our server. The IP address is anonymised before storage.

With the help of Matomo, we are able to collect and analyse data about the use of our website by website visitors. This allows us to find out, among other things, when which page views were made and from which region they come. We also collect various log files (e.g. IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analytics tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both its web offering and its advertising. If consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent can be revoked at any time.

IP Anonymisation

We use IP anonymisation when analysing with Matomo. Your IP address is shortened before analysis so that it can no longer be clearly assigned to you.

Hosting

We host Matomo exclusively on our own servers, so that all analytics data remains with us and is not passed on.

WCT – Web Conversion Tracking (wct-2.com)

On our website, the Web Conversion Tracking service of the provider WCT (wct-2.com) is integrated on the basis of your consent pursuant to Art. 6(1)(a) GDPR in conjunction with § 25(1) TDDDG. The service enables session tracking and auto-tagging on our web pages in order to analyse user behaviour and measure the success of our marketing activities. When you visit our website, information such as IP address, browser type, referrer URL, pages visited and timestamps are automatically collected and assigned to an anonymous user ID. The data collected is used exclusively for the analysis of user behaviour and the optimisation of our online offering.

You can revoke your consent at any time with effect for the future via our consent banner. Please note that changes to the consent banner settings must be made separately for each device.

For further information, please visit: https://wct-2.com

Google Analytics 4

This website uses Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google"). Google Analytics 4 uses technologies such as cookies and similar methods that enable an analysis of your use of our website. The information generated in this way is generally transferred to a Google server and stored there. We use GA4 exclusively with IP anonymisation activated, so that your IP address is shortened before evaluation.

The following data may be processed, among other things: shortened IP address, pages visited and time spent, referrer URL, device information (browser type, operating system) and interactions on the website (clicks, scroll depth, events).

Google processes your data in the USA, among other places. Google participates in the EU-US Data Privacy Framework; in addition, standard contractual clauses pursuant to Art. 46(2) and (3) GDPR are used.

The use of Google Analytics 4 is based on your consent pursuant to Art. 6(1)(a) GDPR in conjunction with § 25(1) TDDDG. You can revoke your consent at any time with effect for the future via our consent banner. Please note that changes to the consent banner settings must be made separately for each device.

Opt-out: https://tools.google.com/dlpage/gaoptout?hl=en Google Privacy Policy: https://policies.google.com/privacy

Google Ads, Remarketing & DoubleClick

On our website, the services Google Ads, Google Remarketing and DoubleClick of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google") are integrated on the basis of your consent pursuant to Art. 6(1)(a) GDPR in conjunction with § 25(1) TDDDG.

Google Ads Conversion Tracking enables us to measure the success of our advertisements. When you click on an ad placed by Google, a cookie is set on your device. If you subsequently visit certain pages of our website, we and Google can recognise that someone has clicked on the ad and been redirected to this page (conversion). The data processed includes, among other things, interaction data with Google advertisements, the Google Click Identifier (GCLID) as well as cookie information and timestamps. Cookies used: _gcl_aw, _gcl_dc, _gcl_au (90 days each), IDE (up to 13 months).

Google Remarketing enables us to show users of our website interest-based advertisements when they subsequently visit other websites within the Google Display Network. For this purpose, a cookie is set when you visit our website, which records your browsing behaviour in pseudonymised form.

DoubleClick (doubleclick.net) is used to measure view-through conversions and to measure the success of display advertising. Since the conversion ID is identical to the Google Ads account, processing takes place within the same service.

Google processes your data in the USA, among other places. Google participates in the EU-US Data Privacy Framework; in addition, standard contractual clauses pursuant to Art. 46(2) and (3) GDPR are used.

You can revoke your consent at any time with effect for the future via our consent banner. Please note that changes to the consent banner settings must be made separately for each device. You can additionally deactivate personalised advertising at https://adssettings.google.com.

Google Privacy Policy: https://policies.google.com/privacy

Outbrain

On our website, the tracking of the technology and service provider Outbrain (Outbrain Inc., 39 W 13th Street, 3rd Floor, New York, NY 10011, USA) is integrated on the basis of your consent pursuant to Art. 6(1)(a) GDPR in conjunction with § 25(1) TDDDG.

The Outbrain tracking pixel records, for the purpose of optimising advertising campaigns, which Outbrain UUID (unique user ID) has interacted on pages where the pixel is installed, as well as the corresponding timestamp, the referring source and the fact that a conversion has taken place. In addition, we use Outbrain's Topics function for topic-based audience targeting. The data is stored for a period of three months.

Outbrain participates in the EU-US Data Privacy Framework. In addition, Outbrain takes the data protection measures required under Art. 44 et seq. GDPR to ensure an adequate level of data protection when transferring data to third countries.

You can revoke your consent at any time with effect for the future via our consent banner under the Display cluster. Please note that changes to the consent banner settings must be made separately for each device.

Further information and opt-out: https://www.outbrain.com/privacy/

6. Newsletter

Newsletter Data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke the consent you have given to the storage of the data, the email address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe or after the purpose ceases to apply. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the framework of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

CleverReach

This website uses CleverReach for sending newsletters. The provider is CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter "CleverReach"). CleverReach is a service that can be used to organise and analyse the sending of newsletters. The data you enter for the purpose of receiving the newsletter (e.g. email address) is stored on CleverReach's servers in Germany or Ireland.

Our newsletters sent with CleverReach enable us to analyse the behaviour of newsletter recipients. Among other things, it can be analysed how many recipients have opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analysed whether a predefined action (e.g. purchase of a product on this website) has taken place after clicking on the link in the newsletter. Further information on data analysis by CleverReach newsletters can be found at: https://www.cleverreach.com/en/features/reporting-tracking/

Data processing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

If you do not want any analysis by CleverReach, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose.

The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

For further details, please refer to the data protection provisions of CleverReach at: https://www.cleverreach.com/en/privacy-policy/

Data Processing Agreement

We have concluded a data processing agreement with the provider of CleverReach and fully implement the strict requirements of the German data protection authorities when using CleverReach.

7. Plugins and Tools

Facebook Pixel

This website uses the visitor action pixel of Facebook for conversion measurement. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the data collected is also transferred to the USA and other third countries. This allows the behaviour of website visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook advertisement. This allows the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimised.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data use policy. This enables Facebook to display advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the website operator.

The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://en-gb.facebook.com/help/566994660333381.

To the extent that personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing carried out by Facebook after the forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum.

According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Data subject rights (e.g. requests for information) regarding data processed by Facebook can be asserted directly with Facebook. If you assert data subject rights with us, we are obliged to forward these to Facebook.

Further information on the protection of your privacy can be found in Facebook's privacy policy: https://en-gb.facebook.com/about/privacy/. You can also deactivate the "Custom Audiences" remarketing function in the advertising settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/uk/your-ad-choices/.

YouTube with Enhanced Privacy

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transmission of data to YouTube partners is not necessarily excluded by the enhanced privacy mode. Thus, YouTube — regardless of whether you watch a video — establishes a connection to the Google Display Network (see also the section "Google Ads, Remarketing & DoubleClick").

As soon as you start a YouTube video on this website, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may store various cookies on your device or use comparable recognition technologies (e.g. device fingerprinting). This allows YouTube to obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent fraud attempts.

Further data processing operations may be triggered after the start of a YouTube video, over which we have no influence.

The use of YouTube is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time. You can revoke your consent at any time with effect for the future via our consent banner.

Further information on data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy

8. Audio and Video Conferencing

Data Processing

We use online conferencing tools, among other means, to communicate with our customers. The tools we use in detail are listed below. When you communicate with us via video or audio conference over the internet, your personal data is collected and processed by us and the provider of the respective conferencing tool.

The conferencing tools collect all data that you provide/use to use the tools (email address and/or your telephone number). Furthermore, the conferencing tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants and other "context information" in connection with the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required for the handling of online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker and the type of connection.

If content is exchanged, uploaded or otherwise made available within the tool, this is also stored on the servers of the tool providers. Such content includes in particular cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared during use of the service.

Please note that we do not have full influence over the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. Further information on data processing by the conferencing tools can be found in the privacy policies of the tools used, which we have listed below.

Purpose and Legal Basis

The conferencing tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, the use of the tools in question is based on this consent; consent can be revoked at any time with effect for the future.

GoTo Webinar

We use the GoTo Webinar service to conduct online seminars (webinars). The provider is LogMeIn Ireland Unlimited Company, Bloodstone Building, Block C, 70 Sir John Rogerson's Quay, Dublin 2, Ireland (hereinafter "GoTo Webinar").

When you participate in one of our webinars, the following data is processed, among other things:

• Name and email address (upon registration)
• IP address and device information
• Duration and time of participation
• Interaction data (e.g. questions asked, survey responses)
• Audio and video recordings if you activate your camera or microphone

Webinar Recordings

Please note that our webinars may be recorded. The recording covers the audio and visual presentation of the moderator as well as any shared screen content. Participants are expressly informed of the recording at the beginning of the webinar. If you activate your microphone or camera during the webinar, your contributions will also be recorded. The recordings are used exclusively for internal purposes and for the subsequent provision of the webinar to registered participants and are not passed on to third parties without separate consent.

The data is processed on GoTo Webinar's servers, which may be located in the USA, among other places. GoTo Webinar participates in the EU-US Data Privacy Framework; in addition, standard contractual clauses pursuant to Art. 46(2) and (3) GDPR are used.

Data processing is carried out on the basis of Art. 6(1)(b) GDPR to the extent that the webinars take place within the framework of a contractual relationship, as well as on the basis of Art. 6(1)(f) GDPR (legitimate interest in efficient communication and knowledge transfer). The recording of the webinar is carried out on the basis of Art. 6(1)(a) GDPR (consent); participants are asked for their express consent before the recording begins. Consent can be revoked at any time with effect for the future.

We have concluded a data processing agreement with GoTo Webinar pursuant to Art. 28 GDPR.

Further information on data protection at GoTo Webinar can be found at: https://www.goto.com/company/trust/privacy

Inclusion in the Applicant Pool

If we do not make you a job offer, there may be the possibility of including you in our applicant pool. In the event of inclusion, all documents and information from the application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.

Inclusion in the applicant pool is carried out exclusively on the basis of your express consent (Art. 6(1)(a) GDPR). Giving consent is voluntary and is not related to the ongoing application process. The data subject can revoke their consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, unless there are statutory retention obligations.

The data from the applicant pool will be irrevocably deleted no later than two years after consent has been given.

Last updated: 03/2026